Frequently Asked Questions for Mallorca & Palma de Majorca

Practical Information
Visiting a new destination always raises typical questions, here is a list of practical information covering everything from money exchange, to national holidays, driving, health and more.
Opening Hours
- Shops: 9.30AM - 1.30PM; 4.30PM - 8.00PM
- Offices: 9.00AM - 1.00PM; 4.00PM - 7.00PM
- Banks: 9.30AM - 2.00PM
- Churches: 8.00AM - 1.00PM; 6.00PM - 8.00PM
- Museums: 9.00AM - 6.00PM
- Pharmacies: 9.00AM - 1.00PM; 4.00PM - 8.00PM
In addition to the times shown above, large department stores, as well as supermarkets and shops in tourist resorts may open outside these times, especially in the summer. In general, pharmacies, banks and shops close on Saturday afternoon, though banks stay open until 4.30PM Monday to Thursday, October to May, but close Saturday, June to September
The opening times of museums is just a rough guide; some are open longer hours in summer while hours are reduced in winter. Some museums close at weekends or another day in the week, and can be shut over lunchtime.
National Holidays
Many shops and offices close for longer periods around Christmas and Easter, as well as for the festivals of Corpus Christi in May/June and Sant Jaume on 25 July
- 1 Jan - New Years Day
- 6 Jan - Epiphany
- Mar/Apr - Good Friday, Easter Monday
- 1 May - Labour Day
- 15 Aug - Assumption of the Virgin
- 12 Oct - National Day
- 1 Nov - All Saints' Day
- 6 Dec - Constitution Day
- 8 Dec - Feast of the Immaculate Conception
- 25 Dec - Christmas Day
Driving Regulations
Electricity
The power supply in Mallorca is 220-225 volts, though some hotels still have 100 - 120 volt inlets. Sockets accept two-round-pin style plugs, so an adaptor is needed for most non-continental appliances and a transformer for appliances operating on 100-120 volts.
Health
Drugs
Prescription and non-prescription drugs and medicines are available from pharmacies (famacias), distringuished by a large a green cross. They are able to dispense many drugs that would only be available on prescription in other countries.
Insurance
Nationals of EU and certain other countries can get medical treatment in Spain with the relavant documentation, although private medical insurance is still advised and is essential for all other visitors.
Dental Services
Dental treatment is not usually available free of charge as all dentists practice privately. A list of dentists (dentistas) can be found in the yellow pages (pagina amarillas) of the telephone directory. Dental treatment should be covered by private medical insurance.
Safe Water
Tap water is generally safe though it can be heavily chlorinated. Mineral water is recommended as is cheap to buy and is sold as con gaz (carbonated) and sin gaz (still). Remember to drink plenty of water during hot weather.
TAX (IVA in Spain)
Keep an eye out for the appearance of extra costs on your bill. Some hoteliers, restaurateurs and shopkeepers include VAT (IVA) currently at 18%, in the price, others don't. It is worth checking the menu to see whether it will be included or added. It is not compulsory to include VAT in prices quoted but you should be aware of the possible hidden cost or the bargain meal you thought you had found might not turn out to be such good value after all.


